Terms of Service

Last Updated: June 2026

Welcome to Sqoover. By accessing or using our website (sqoover.com), you agree to be bound by these Terms of Service. Please read them carefully before making a purchase.

About Us

Sqoover is operated by:

• Business Address: Sqoover, Dollis Park, London N3 1HQ, United Kingdom

• Contact Email: wecare@sqoover.com

• Phone:+44 7537 177332

• Hours: Monday–Friday, 9:00 AM–5:00 PM UK Time

1. Use of Our Website

Eligibility

By using this site, you confirm that you are at least 18 years old or are accessing the site under the supervision of a parent or guardian. You must be at least 18 years old to independently make purchases.

Account Security

If you choose to create an account on our store, you agree to:

• Provide accurate, current, and complete information.

• Keep your account password secure and confidential.

• Notify us immediately of any unauthorized access or breach of security.

• Accept responsibility for all activities that occur under your account.

Prohibited Activities

You are strictly prohibited from using our website or its content:

• For any unlawful or illegal purposes.

• To violate any local, national, or international regulations, rules, or laws.

• To infringe upon or violate our intellectual property rights or those of others.

• To transmit viruses, malware, or any other type of malicious or destructive code.

• To attempt to gain unauthorized access to our site’s servers, hosting, or databases.

• To scrape, copy, or duplicate our website content or product images without explicit written permission.

2. Products, Pricing & Accuracy

Product Descriptions & Safety

We strive to ensure that all product descriptions, specifications, dimensions, and images of our toys, scooters, and ride-ons are as accurate as possible. However:

• Actual product colors may vary slightly due to your device’s screen settings.

• It is the parent's or guardian's responsibility to ensure that the chosen toy or scooter is appropriate for the child's age, weight, and developmental stage as stated in our product guidelines.

• We reserve the right to correct any typographical errors, inaccuracies, or omissions at any time without prior notice.

Pricing

• All prices displayed on our website are in British Pounds (GBP).

• Prices include VAT where applicable.

• We reserve the right to modify prices at any time without prior notice.

• In the rare event of a pricing error, we reserve the right to cancel any orders placed at the incorrect price, notify you, and issue a full refund.

Product Availability

• All products are subject to availability.

• We reserve the right to limit the quantities of any products we offer or restrict sales to any person or geographic region.

• If an item becomes unavailable after an order is placed, we will notify you immediately and issue a full refund.

3. Orders & Payment

Order Acceptance

• Receiving an order confirmation email does not signify our formal acceptance of your order; it only confirms we have received your request.

• We reserve the right to accept, decline, or limit your order for any reason, including suspected fraud or inventory shortages.

• Additional verification or information may be required before we accept large orders or high-value shipments.

Payment

• Full payment is due at the time of purchase.

• We accept major credit/debit cards (Visa, Mastercard, American Express) and alternative secure payment methods available at checkout.

• All transactions are processed securely through encrypted, PCI-compliant payment gateways (such as Shopify Payments). We do not store your financial details.

4. Shipping & Delivery

• We ship exclusively to addresses within the United Kingdom.

• For detailed information on delivery windows, tracking, and handling, please review our full Shipping Policy.

• Risk of loss and title for the products pass to you upon delivery of the items to the designated shipping address.

5. Cancellations, Returns & Refunds

Your purchases are fully protected under UK consumer laws.

• For full details on our 24-hour cancellation window, our 30-day return policy, and how to request a pre-paid return label, please read our comprehensive Refund Policy.

6. Intellectual Property

All content included on sqoover.com—including but not limited to text, graphics, logos, brand names, product titles, images, digital downloads, and website code—is the exclusive property of Sqoover. You may not use, reproduce, or distribute any of our intellectual property without our express written consent.

7. Limitation of Liability

To the fullest extent permitted by applicable UK law, Sqoover shall not be liable for any indirect, incidental, special, or consequential damages resulting from:

• The use or inability to use our website.

• Small parts or assembly components of toys before they are fully assembled (keep out of reach of infants).

• Normal wear and tear, or improper outdoor use of scooters and ride-on toys outside of safety guidelines.

• Our maximum liability to you for any product purchased through our site is strictly limited to the actual purchase price of that product.

8. Governing Law

These Terms of Service and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

9. Changes to Terms of Service

We reserve the right to update, change, or replace any part of these Terms of Service at any time. Any updates will be posted directly on this page with a revised "Last Updated" date. Your continued use of or access to our website following the posting of changes constitutes acceptance of those updates.

10. Contact Us

For any questions, clarifications, or concerns regarding these Terms of Service, please reach out to us:

Email: wecare@sqoover.com

Phone: +44 7537 177332

Business Address: Sqoover, Dollis Park, London N3 1HQ, United Kingdom

Support Hours: Monday to Friday, 9:00 AM – 5:00 PM (UK Time)